What is Microsoft Dynamics 365 Sales?
Microsoft Dynamics 365 Sales transforms sales processes, enabling businesses to enhance customer relationships and drive revenue growth.
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Microsoft Dynamics 365 Sales
Globility Inc, a Microsoft Partner Company
Accelerate Growth with Microsoft Dynamics 365 Sales
Empower your sales team with AI-driven insights, personalized interactions, and automation to drive revenue, strengthen customer relationships, and stay ahead in a competitive market.
Microsoft Dynamics 365 Sales transforms sales processes, enabling businesses to enhance customer relationships and drive revenue growth. By automating routine tasks and providing a comprehensive view of each customer, Dynamics 365 Sales allows for more personalized and impactful interactions. Leveraging predictive analytics and AI-driven insights, it supports data-backed strategies and actionable recommendations, helping teams make informed decisions that propel sales forward.
This flexible and scalable platform is designed to adapt to a business’s unique needs, streamlining sales operations and boosting competitive edge. Dynamics 365 Sales is more than a CRM—it’s a powerful growth driver that strengthens customer connections, accelerates revenue, and ensures businesses remain agile and ahead of the competition.
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Why Choose Us
Why Choose Globility Inc: Your Trusted Digital Transformation Partner
Globility Inc is a Certified Microsoft Partner with deep expertise in Microsoft Dynamics 365 and a proven track record in guiding businesses through successful digital transformations. Our experienced team of cloud and analytics professionals is dedicated to helping companies implement tailored solutions that drive measurable business outcomes.
Here’s why Globility Inc is the right choice:
Certified Microsoft Partner
We are recognized for our expertise and strong partnership with Microsoft, ensuring we provide the highest level of service for Dynamics 365 and related solutions.
Proven Track Record
We have successfully led numerous businesses through digital transformation, enhancing operational efficiency and improving overall performance.
Experienced Team
Our professionals specialize in cloud migrations, real-time streaming, and advanced analytics, ensuring you get the best support in modernizing your systems.
Comprehensive Services
From initial consultation and implementation to ongoing support and maintenance, we offer a full range of services to meet your business needs.
Local Presence
Based in the greater Philadelphia region, we provide personalized service with a deep understanding of local business challenges.
Custom Solutions
We excel at designing and implementing custom solutions that fit your unique business requirements, ensuring optimal results.

How Dynamics 365 Sales Supports Your Organization
This robust CRM solution allows businesses to streamline sales processes, gain critical insights, and enhance productivity. Microsoft Dynamics 365 Sales equips organizations with the tools needed to stand out in a competitive market and benefit from the following advantages:
Focused Insights and Proactive Action
Provide your sales team with easy-to-understand, contextual data to increase sales momentum. Identify high-potential prospects, enabling your team to focus on key priorities and act with confidence.
Strengthened Customer Relationships
Build genuine customer relationships with insights tailored to actual customer needs, ensuring meaningful interactions. Unified data and systems support one-to-one customer connections at scale.
Enhanced Sales Productivity
Automate sales tasks, giving your team more time to focus on selling rather than administrative work. With a user-friendly cloud-based interface, mobile capabilities, and automated processes, your sales team can operate efficiently from anywhere, gain valuable insights, and close deals more quickly.
Elevated Sales Performance
Motivate your team with real-time analytics, goal-setting, and interactive coaching. Features like gamification, natural language queries, and comprehensive sales management tools foster a success-driven culture, accelerating results.

Benefits of Dynamics 365 Customer Service
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215%
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Elevate Your Sales Processes with Dynamics 365 Sales
Microsoft Dynamics 365 Sales provides a range of features designed to optimize every element of your sales operations. From lead management to mobile access, these tools enhance your sales strategy at every stage.
360-Degree Customer View
Gain a complete perspective on each customer, granting sales teams access to customer histories, interactions, and preferences in one centralized location. This helps teams understand customer needs and personalize their sales approach effectively.
Lead and Opportunity Management
Efficiently capture, prioritize, and nurture leads to ensure that no opportunities are missed. Automated workflows streamline lead assignments and follow-ups, helping to increase conversion rates.
Sales Process Automation
Automate routine tasks like data entry, email communications, and appointment scheduling, freeing sales reps to focus on relationship-building and closing deals.
Forecasting and Analytics
Empower sales teams with insights into performance metrics and provide accurate forecasting. This helps set realistic sales targets and supports data-driven decisions to boost revenue growth.
Mobile Accessibility
Keep sales reps connected and productive on the go with mobile access. This feature allows them to update customer information, access sales data, and communicate with leads and customers from anywhere, improving response times and flexibility.
Seamless Integration with Microsoft Ecosystem
Easily connect with other Microsoft applications like Outlook, Excel, and Teams to improve collaboration, simplify document sharing, and streamline team communication, enhancing coordination and productivity.
Dynamics 365 Sales pricing
Plan | Price | Features |
---|---|---|
Dynamics 365 Sales Professional | From $65 per user/month | Core sales force automation and Microsoft 365 integration |
Dynamics 365 Sales Enterprise | From $95 per user/month |
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization Includes Copilot capabilities like natural language insights, record updates, email and meeting assistance, and opportunity summaries |
Dynamics 365 Sales Premium | From $135 per user/month |
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers Includes Copilot capabilities like natural language insights, record updates, email and meeting assistance, and opportunity summaries |
Microsoft Relationship Sales | From $162 per user/month |
Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator Enterprise Requires a 10-seat minimum |
Our Amazing Clients
We’ve supported 1,000+ clients including:





Dynamics 365 Sales frequently asked questions
Microsoft Dynamics 365 Sales is part of the Dynamics 365 suite, designed to help businesses manage sales processes with efficiency. It provides tools for lead and opportunity management, sales forecasting, pipeline management, and analytics. By streamlining operations and enhancing productivity, Dynamics 365 Sales empowers organizations to make data-driven decisions and engage effectively with customers throughout the sales cycle.
Absolutely! The free trial lets you experience its features and functionality before making a commitment. This trial generally lasts 30 days, providing access to all core capabilities of the software.
Yes, Copilot for Sales is part of Microsoft Copilot for Microsoft 365, serving as an advanced AI-powered productivity assistant. It integrates seamlessly with Dynamics 365 Sales to deliver valuable sales insights and support right within your workflow.
Certainly. Dynamics 365 Sales offers a powerful mobile app compatible with smartphones and tablets, enabling sales teams to stay connected and productive on the go. With streamlined communication, real-time updates, offline access, and customizable dashboards, users can manage customer information, collaborate, and handle sales activities from any location. Whether traveling, in meetings, or working remotely, the app equips sales reps with essential tools to drive success in today’s dynamic business landscape.
Dynamics 365 Sales is built with user adoption in mind. Its user-friendly interface, personalized insights, mobile accessibility, and more make it easy for sellers to use and leverage its features. Our experts are also on hand to ensure your team quickly adapts to and maximizes the benefits of Dynamics 365 Sales.
- Dynamics 365 Sales Professional: $65 per user/month, includes core sales automation and Microsoft 365 integration.
- Dynamics 365 Sales Enterprise: $95 per user/month, includes industry-leading automation, contextual insights, next-gen AI (Copilot capabilities), and advanced customization.
- Dynamics 365 Sales Premium: $135 per user/month, includes all features in the Sales Enterprise plan plus customizable intelligence solutions for both sellers and managers.
- Microsoft Relationship Sales: $162 per user/month, includes Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator Enterprise (10-seat minimum).
Sales Premium is a licensing option, similar to Sales Enterprise, and includes all features of Sales Enterprise plus advanced Sales Insights capabilities. In contrast, Sales Insights is an add-on that enhances Dynamics 365 Sales with powerful insights functionalities, with Sales Premium offering the most comprehensive set.
Yes, Dynamics 365 Sales leverages real-time data, offering live updates, AI-driven insights, and omnichannel engagement to enable sellers to make informed decisions in the dynamic sales environment.
LinkedIn Sales Navigator enhances core scenarios by linking Dynamics 365 Sales with LinkedIn’s data graph and insights, creating an integrated experience.
Creating sales orders in Dynamics 365 Sales involves following a series of straightforward steps within the platform to complete the process.